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This document is for a previous release of cPanel & WHM. To view our latest documentation, visit our Home page.

For cPanel & WHM 11.44

How can I get my login information for my cPanel interface?

To obtain your username and password, contact your web hosting provider. This is the company to which you pay a monthly fee for your site.

I have received this message: "Bandwidth Limit Exceeded." What can I do?

If you see this message on your website, contact your web hosting provider to increase the amount of monthly bandwidth transfer that the system allows you.

For more information, visit our Bandwidth documentation.

What does it mean when I get this message: "Write failed: disk quota exceeded?"

This means that your account has used its maximum amount of disk space and you cannot save anything, as you have no space left. Contact your web host if you need more disk space.

You can also use cPanel's Disk Space Usage interface (Home >> Files >> Disk Space Usage) to locate files that you can remove to free up space.