For cPanel & WHM 11.44
(Home >> Email >> Mail Delivery Reports)
This feature allows you to search for email messages that users on your system sent and received.
You can only access email messages that belong to accounts that you own. You must have
root user privileges in order to access email messages for all accounts.
How to search for email messages
You can use the Report Inquiry section of the interface to define your search parameters.
To search for email messages, perform the following steps:
Enter the text for which you wish to search in the Search... text box.
NoteSearch terms are optional.
- Select the email message trait for which you wish to search in the menu. The default trait is Recipient.
Select a Search Type.
ImportantPartial searches may require more time to complete than other search types.
- Select a delivery type from the Delivery Type options.
Specify a date range from the Start Date and End Date text boxes. Click the calendar buttons next to each text box to make a selection.
- Enter dates with the Month/Day/Year format.
- An increased range of dates can drastically increase query time for busy mail servers.
- Specify the time range with the Start Time and End Time fields. Select AM or PM next to the time text boxes.
- Click Run Report.
The results table
By default, results for your query are sorted into eight columns:
|Event||This column contains an icon that indicates the message's delivery status:|
|Sender||The email address on your system that sent the message.|
|Sent Time||The date and time at which the message was sent.|
|Spam Score||A score that is based on the number of spam-related traits that are found within the message.|
|Recipient||The email address to which the message was sent.|
|ID||The unique identifier for the outgoing email message.|
|Result||This column contains a short message about the delivery.|
|Actions||Click theicon to view and print information about the selected message. This information includes the message's sender, recipient, and username|
The Search and Advanced Search features
You can further refine your results in the results table's Search... text box.
The results table also features an Advanced Search option. Click Advanced Search to access the four available checkboxes.
|Show Deliveries||Select this checkbox if you wish to view the messages that were delivered successfully.|
|Show Deferrals||Select this checkbox if you wish to view the messages that were deferred.|
|Show Failures||Select this checkbox if you wish to view the messages that were not delivered.|
|Show In-Progress||Select this checkbox if you wish to view the messages that have been received by the mail transport agent but have not yet been processed (for example, succeeded, failed, or deferred).|
You may deselect checkboxes to remove the message types from the results table.
Adding output results
You may add columns to the results table to view more information. To add columns, perform the following steps:
- Click the icon in the top right corner of the results table, and select the information that you wish to view in the table. To hide information from the table, deselect the checkbox.
- To automatically select the default columns that are described above, click Reset to Default.
Additional columns include:
|User||The sender's cPanel username.|
|Domain||The sender's domain.|
|Sender Host||The sender's hostname.|
|Sender IP||The sender's IP address.|
|Authentication||The sender's authentication type.|
|Delivered To||The recipient's email address.|
|Delivery User||The username that owns the recipient's email address.|
|Delivery Domain||The recipient's domain.|
|Router||The internal router that the mail server uses to determine the message's destination.|
|Transport||The recipient's SMTP type.|
|Out Time||The date and time at which the intended recipient received the message.|
|Delivery Host||The recipient mail exchanger's hostname.|
|Delivery IP||The recipient mail exchanger's IP address.|
|Size||The size of the outgoing message.|