Page tree
Skip to end of metadata
Go to start of metadata

For cPanel & WHM version 56

(Home >> Mail >> Webmail)


Warning:

This document describes functionality from cPanel's deprecated x3 theme. We strongly recommend that you use cPanel's current theme (Paper Lantern) instead.

  • We removed the deprecated x3 theme from new installations in cPanel & WHM version 60.
    • Make certain that you read the appropriate documentation for your version of cPanel & WHM.
    • For more information, read our What's My Version Number documentation.
  • cPanel's Paper Lantern theme does not include certain x3 theme-specific features.
    • For a complete list of Paper Lantern features, read our cPanel Features List documentation.
    • If you need a feature that the Paper Lantern theme does not include, submit a feature request.

Overview

Webmail allows you to access your email accounts through your web browser. When you check email through the web, rather than an email application on your computer, you can easily access your email account from any computer with an Internet connection.

Access webmail from the cPanel interface

To access webmail from Home >> Mail >> Webmail in the cPanel interface:

  1. Click Go to Secure Webmail Login.
  2. Click the logo or Read Mail Using for the webmail application you wish to use to access your email.
    • If you are not sure which webmail application you should use, read our Which Webmail Application Should I Choose documentation.
    • Click Enable AutoLoad if you wish for the chosen webmail application to load automatically the next time you access webmail.
  3. The interface for your chosen webmail application will appear. The webmail client will retrieve all read and unread messages associated with your email account and display them in this interface.

Access webmail directly

To access webmail directly from your web browser:

  1. Go to https://example.com:2096 or https://example.com/webmail in your web browser.
    • Enter your domain name in place of example.com.
  2. Enter your email address (for example, user@example.com) and password.
  3. Click Login.
  4. Click the logo or Read Mail Using for the webmail application you wish to use to access your email.
    • If you are not sure which webmail application you should use, read our Which Webmail Application Should I Choose documentation.
    • Click Enable AutoLoad if you wish for the chosen webmail application to load automatically the next time you access webmail.
  5. The interface for your chosen webmail application will appear. The webmail client will retrieve all read and unread messages associated with your email account and display them in this interface.

Change the webmail interface's language setting

You can choose a new language setting (locale) in which to view the webmail interface. This change applies a cookie that is set to remain in your browser for one year. You will need to perform this step each time you log in to webmail from a new browser, whenever you delete cookies, and after the cookie expires.

To change the webmail interface's locale:

  1. Click the desired locale name at the bottom of the webmail login page.

    Note:

    The Horde webmail application currently does not support the Hindi or Bengali locales. If you choose either of these locales, Horde will display in English. 

  2. The page will refresh and the following message will appear:

    The locale selected here will be in effect for the current browser session, regardless of your account's saved locale preference. 
  3. Finish the login process as described above.

Important:

The locale you select from the webmail login screen will not change the associated cPanel account's default locale. If you wish to change your account's default locale, use the Change Language - x3 interface at Home >> Preferences >> Change Language

Note:

If your browser's Accept-Language header is set, then the login screen will attempt to display the locale that corresponds to your browser setting. If the locale that the browser's header requests is not available, the login interface will appear in English. 

Related documentation