We have a new documentation site for cPanel & WHM! You can find our new documentation site at docs.cpanel.net.
We will continue to maintain our API documentation on this server.
This table lists all of the email accounts on your cPanel account. Use this interface to configure each email account's settings.
Select this checkbox to mark this email account for bulk actions, such as the bulk Delete action.
Click this icon to display additional information and actions available for this email account.
|Account @ Domain|
|Restrictions||This column contains icons that represent the account's ability to log in, receive mail, or send mail.|
|Storage: Usage / Quota / %||Click Usage, Quota, or the percent symbol (%) to sort the list accordingly. These represent the amount, the limit, and the percentage of disk space that the account uses of its data quota.|
For each email account, you can perform the following actions:
The system creates this unique email account when your hosting provider creates your cPanel account. The account's username and password are identical to your cPanel account name and password.
The system uses
firstname.lastname@example.org as the default account, where
account represents your cPanel account username and
domain.com represents your main domain. You cannot rename, delete, or set a quota on the default account. We recommend that you create a separate email account for daily use.
The system also uses this address as the default From and Reply-to address on outgoing email that your account's PHP scripts send.
Because of the way the maildir mailbox format calculates disk usage, a discrepancy between reported and actual disk usage may exist for the default email account. For more information about mailbox formats, read our Mailbox Conversion documentation.
A shared address book allows you to include a system-managed address book that serves as a user directory and allows for collaboration.
Click Manage, and a new interface will appear. Select With all email accounts to share that address book with the other email accounts on this account.
This option enables or disables UTF-8-encoded mailbox names on Horde and Roundcube webmail that the system saves on the filesystem. Set the appropriate toggle to enable or disable UTF-8-encoded mailbox names for a user's email accounts.
Users can select the UTF-8-encoded mailbox name in WHM's Email Filters interface (cPanel >> Home >> Email >> Email Filters).
Click Manage to open a new interface that will allow you to manage and configure the corresponding email account.
Use this feature to create or change the password for an account. Enter the new password in the appropriate text box.
Enter a password in the Password text box.
0indicates a weak password, while
100indicates a very secure password.
The quota for an email account defines the amount of mail that the account can store.
When the account exceeds this limit, the system returns any incoming mail to the sender with a message that states that the recipient’s mailbox is full. The system administrator can change this behavior in WHM's Exim Configuration Manager interface (WHM >> Home >> Service Configuration >> Exim Configuration Manager).
Under Current Storage Use, the interface displays the amount of space that the email account currently uses.
In the Allocated Storage Space section, enter a custom Mailbox Quota storage size or select Unlimited to set the amount of disk space that the account may use to store email.
Use this feature to allow or suspend a user's ability to log in, receive mail, or send mail. You can also hold outgoing mail.
Select Allow, Suspend, or Hold for the applicable setting.
When you suspend an email account, the system also suspends any aliases or forwarders that redirect email to the account.
Use this feature to permanently remove the email account. After you click Delete Email Account, a confirmation message will appear. Click Delete to remove the account.
At the bottom of the interface, you can perform the following actions:
Select Stay on this page after I click Update Email Settings to remain on this interface after you update the account.
Click Go Back to cancel this action and return to the Email Accounts interface.
Click Update Email Settings to update the account and return to the Email Accounts interface.
In the I Want To of the interface, you can configure the following features and services for this email account:
External authentication allows users to access cPanel with external authentication credentials. Under the Authentication section, click Manage External Authentication to open a new interface which allows you to configure these credentials. For more information, read our Password and Security documentation.
This feature attempts to automatically configure your email client to access your cPanel email addresses. An email client allows you to access your email account from an application on your computer or mobile device (for example, Apple® Mail).
To access this feature, click Connect Devices under the Configure section. A new interface will appear.
To configure your mail client, perform the following steps:
Select and download the appropriate configuration file from the list.
We strongly recommend that you use SSL/TLS.
When the configuration process finishes, your email client will automatically open and log in to your email account.
You may need to manually configure your mail client. Enter
mail.domain.com for the name of the server, where
domain.com represents your domain.
To send a mail account's client configuration instructions to a different email address, enter the address in the Email Instructions text box and then click Send.
Use this feature to access your calendars and contacts on your personal devices. A new interface will appear.
This option only appears if your hosting provider enables the Calendars and Contacts feature for your account.