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After you create a cPanel & WHM instance on the Alibaba® Cloud, you can manage that instance with the Alibaba Cloud Console. This document describes common instance-management tasks that your cPanel & WHM instance may require.


  • For more information about Alibaba instance management, read Alibaba's® Document Center.
  • New instances may require several minutes to initialize.

Log in to Alibaba's Console

To log in to Alibaba's Console, perform the following steps:

  1. Navigate to the web site.
  2. Click Console. The Login interface will appear.
  3. Enter your email address in the Account text box.
  4. Enter your password in the Password text box.
  5. Click Sign In. The Console will appear.
  6. In the left navigation bar, click Instances. A list of your account's current instances will appear.

How to manage Alibaba instances

To manage an Alibaba instance, perform the following steps:

  1. From the Instances interface, select the region in which the instance exists.
  2. Select the instance that you wish to manage.
  3. Select the desired action from the table:
    • Stop — This action will stop the instance.
      1. The first time you stop an instance, a warning message will appear with details about stopped images.
      2. Click OK. A confirmation message.
      3. Select Stop to perform a graceful stop of the instance or select Force Stop to immediately stop the instance.
      4. Click OK.
    • Restart — This action will restart the instance.
      1. Select Restart to perform a graceful restart of the instance or Force Restart to immediately restart the instance.
      2. Click OK.
    • Reset Password — This action will reset the root password on the instance.
      1. Enter a new password.
      2. Confirm the new password.
      3. Click OK.
      4. You must restart the instance for this password to take effect.
    • Release — This action will delete the instance. Read the How to delete an Alibaba instance section below for more information.

How to delete an Alibaba instance


  • Alibaba will bill you for all active instances on your account. We strongly recommend that you stop and delete unused instances to avoid unnecessary costs.
  • When you delete an instance, the system will delete the instance's data.

To delete an instance, perform the following steps:

  1. From the left navigation bar in the Alibaba Console, click Instances. The Instances interface will appear.
  2. Select the desired instance.
  3. Click Release. A warning message will appear.
  4. Select Release Now.
  5. Click Next. A confirmation message will appear.
  6. Click OK.

You must also release any Elastic IP Addresses (EIP) that the deleted instance owned to avoid unnecessary costs.

To release an EIP, perform the following steps:

  1. In the left navigation bar, click Elastic IP Addresses.
  2. Select the EIP that the deleted instance owned.
  3. Click Release.

Additional documentation