(Home >> Resellers >> Edit Reseller Nameservers and Privileges)


This interface offers the following configuration options for your reseller accounts:

Before you begin, ensure that you select the correct reseller from the Select a Reseller menu in the Reseller Center interface (Home >> Resellers >> Reseller Center), or from the Please select a reseller menu in this interface.

Account Creation Limits

The WHM interface offers four methods to limit a reseller’s ability to create cPanel accounts. A large number of cPanel accounts on a server can deplete resources and cause it to run slowly.

Limit the total number of accounts that a reseller can create

To limit the total number of accounts that a reseller can create, perform the following steps:

  1. Select the Limit the total number of accounts checkbox.
  2. Enter the maximum number of accounts to allow the reseller to create in the text box.

Limit a reseller account by resource usage

You may limit accounts by resource usage. This allows you to specify a maximum bandwidth and allocate a maximum disk space, in Megabytes (MB). You may also allow a reseller to limit their users’ resources by the amount that they actually use, rather than the amount that you allocate to the reseller. This allows resellers to set quotas for their users that add up to more than the amount that you allocate for the reseller (overselling).

For example, if overselling is enabled for you, and you allocate 500 MB of disk space to the reseller, that reseller may still set up disk quotas of 300 MB each for two users. Combined, the two users can use 600 MB; however, when their combined disk space usage exceeds 500 MB, the reseller can no longer add new accounts.

Resource limits only work for accounts that you assign to packages. If an account does not use a hosting package, resource limits do not apply. To limit resellers in this way, you must require them to assign all of their accounts to a package. To do this, deselect all of the checkboxes under the Super Privileges heading in the reseller's feature list.

To limit a reseller account by resource usage, perform the following steps:

  1. Select the second checkbox in the list. The Resource Usage Limits options will appear.
  2. Enter the quotas that you wish to allocate in the Disk Space and Bandwidth text boxes.
  3. Select the Overselling Allowed checkbox next to each resource that you wish to allow your reseller to oversell.

The Disk Space and Bandwidth text boxes are required. To set one quota as unlimited, enter a very large value for that quota.

Specify which packages a reseller can use to create accounts

To specify which packages a reseller can use to create accounts, perform the following steps:

  1. Select the third checkbox in the list. The Package Limits options will appear.
  2. Select the Creation Allowed checkboxes that correspond to the packages that you wish to allow the reseller to use.

  • To reset a package for a reseller, follow the instructions in the Reset Resellers documentation.
  • Some packages are not resource-limit compatible.

For more information about packages, read our Add a Package documentation.

Limit the number of accounts that a reseller can create per package

To use this option, you must first select the Specify which packages username can use for account creation checkbox and set the desired Package Limits options.

To limit the number of accounts that a reseller can create per package, perform the following steps:

  1. Select the fourth checkbox in the list.

    You must select the desired Creation Allowed checkboxes before you continue. 

  2. Enter the number of packages that you wish to allow this reseller to sell for each package in the Number Allowed text box.

Feature Limits (ACL Lists)

You can also limit your resellers’ WHM features and privileges. By default, you cannot remove some features. 

To add features, select the checkboxes next to the privileges that you wish to add to the reseller account. Click Add All or Remove All to add or remove all privileges.

You must correctly configure your Super Privileges and Root Access features. Carefully read the warnings for these privileges on the configuration page before you grant a reseller access to these features. Many of the Super Privileges options allow resellers to circumvent the limits that you impose.

If you grant root-level access to a reseller, that reseller will have the same privileges as the web server’s administrator.

After you configure the reseller’s account, you can save the Access Control List (ACL) list for use later. It is useful to save an ACL when you assign the same set of privileges to multiple accounts.

You can configure the following feature limits:


This feature allows you to set the default nameserver IP addresses that the system assigns to new accounts that the reseller creates. Available IP addresses must exist on your server to use this feature. If you currently use all of your IP addresses, you must purchase and add more to the server before you set up nameserver IP addresses.

Enter the nameservers that you wish to use as your primary, secondary, tertiary, and quaternary nameservers in the appropriate text boxes.

To add an A entry or an AAAA entry for a nameserver, click Configure Address Records. In the new window, enter an IPv4 address to create an A record, then click Configure Address Records. You may additionally enter an IPv6 address to create an AAAA record.


You must register your nameserver's domain names. The ns prefix is generally used as a naming convention in connection with a positive whole number to describe nameservers (for example, ns1.example.com or ns2.example.com).

Additional documentation