(Dashboard >> Licenses >> Add License)
Use the Add License interface to add licenses to your account or renew existing licenses, or to request a license transfer.
To add a license, perform the following steps:
Enter the IPv4 addresses to which you wish to add a license in the IP(s) text box, with one IP address per line.
To renew existing licenses or initiate a license transfer, enter the current IP addresses for those licenses.
From the Group menu, select the license's new group.
From the Package menu, select the license's new package.
Read the disclaimer about internal and external licenses.
External licenses are only available to cPanel distributors.
Click Add License.
After you add the license, Manage2 will display the license's ID number, IPv4 addresses, group, and invoice amount.
To modify which groups and packages display in the Groups and Packages menus, use the Update My Information interface (Dashboard >> Users >> Update My Information).
To renew an expired license, you must perform the following additional steps:
To request a license transfer, you must perform the following additional steps:
You will receive an email notification after cPanel, L.L.C.'s Customer Service staff reviews the reseller's response. We allow 48 hours for the other reseller to provide additional information for our review. If we do not receive any feedback from the other reseller within 48 hours, our staff will review the request and process the transfer. This procedure helps to prevent possible fraud.
After cPanel, L.L.C. staff determine whether to approve the transfer request, you and the other reseller will receive notification of the final outcome. The notification will include whether we approved or denied the request, and the reason for that outcome.
For questions about a specific license transfer, or about how the transfer process works, click Contact Us at the top of the Manage2 interface to contact cPanel Customer Service.
In This Document